Contact
Write to us
Every message here is read by a person, not a bot. Tell us what you need and we'll take it from there.
Prefer plain email?
For data access, export or deletion, mention it in the message — we handle those on the statutory timeline.
What to include
One message with the right detail usually settles it in a single reply. Here is what helps, depending on what you are writing about.
- Something is broken
- Tell us the device and browser, what you were doing, and roughly when. A screenshot says more than a paragraph. If a workout failed to save, the day and the exercise name is normally enough for us to find it.
- Billing, invoices or a refund
- Include the email address you paid with — that is how we find the order. Pro can also be cancelled from your billing page in two taps, without writing to us at all.Read the refund policy→
- Your plan or your training
- The fastest route is the weekly check-in, where AI Coach can see everything you have logged and reshape the plan directly. Write to us when something looks wrong rather than merely hard — a plan ignoring an injury you flagged, for instance.
- Your data
- Access, export and deletion requests run on the statutory timeline. Say which one you want and we confirm in writing once it is done.Read the privacy policy→
One thing we cannot do is give medical advice. If something hurts in a way that worries you, speak to a doctor or physiotherapist before your next session rather than waiting on us.